The gist

We (Cardwhat), run a custom postcard creation service, and would love for you to use it. As our online visitor, you have the right to know our practices regarding the information we collect when you visit our websites, and what type of information is collected. The guidelines contained herein apply to your visits

Terms of service

The following terms and conditions ("Terms") govern all use of the Cardwhat website and all content, services, and products available at or through the website. Our services are offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Cardwhat's privacy policy) and procedures that may be published from time to time by Cardwhat (collectively, the "Agreement"). You agree that we may automatically upgrade our services, and these terms will apply to any upgrades.

Please read this agreement carefully before accessing or using our services. By accessing or using any part of our services, you agree to become bound by the Terms of this Agreement. If you do not agree to all the Terms of this agreement, then you may not access or use any of our services. If these terms are considered an offer by Cardwhat, acceptance is expressly limited to these Terms.

Our services are not directed to children younger than 13, and access and use of our services is only offered to users 13 years of age or older. Any person who registers as a user or provides their personal information to our services represents that they are 13 years of age or older. While using Cardwhat, you agree to provide us with complete and accurate information. You will be solely responsible and liable for any activity that occurs using your submitted data.

Responsibility of visitors

Cardwhat has not reviewed, and cannot review, all of the material, including messages, pictures or other content, posted to our services, and cannot therefore be responsible for that material's content, use or effects. By operating our services, Cardwhat does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful, or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Our services may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. Our services may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. Cardwhat disclaims any responsibility for any harm resulting from the use by visitors of our services, or from any downloading by those visitors of content there posted.

Uploaded content & images

We cannot control, nor do we comprehensively monitor the use of our services. It is possible that images or other material may appear on the Cardwhat which are unlawful or offensive and contravene our restrictions on content. We are not responsible for such images or material but if you become aware of any such images or material please contact us:

We may at our discretion contact law enforcement authorities if we are made aware that anything unlawful is occurring or has occurred in relation to the use of the service including the uploading or emailing of any images in breach of our restrictions on content. We may provide copies of any relevant images or material to the law enforcement authorities and in that connection may also give them access to any personal data that is held by us.

We may without notice delete or remove any content or images that have been submitted for printing in breach of these Terms.

By uploading, posting, contributing or including any content or material in a personalised service, you grant us a non-exclusive, royalty-free, irrevocable licence (including the right to grant sub-licences through multiple tiers) to use, reproduce, adapt, distribute and communicate to the public that content or material solely for the purpose of performing obligations and exercising rights under these Terms. Note that we may modify content or material in order to conform it to our products or the requirements of the service you have ordered (such as by cropping images).

You are not allowed to upload or order printed items which contain or use any images or other material including text based annotations and comments, which:

  • breaches any applicable laws or legislation.
  • promotes any illegal activity or relates to any criminal act;
  • the use or inclusion of infringes any copyright, trademark, database or other intellectual property right of any third party;
  • is made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
  • is pornographic, obscene, indecent or offensive;
  • promotes discrimination based on race, sex, religion, nationality,disability, sexual orientation or age;
  • is threatening, abusive or invades another’s privacy, causes annoyance, inconvenience or needless anxiety;
  • is likely to harass, upset, embarrass, alarm or annoy any other person;


We do not guarantee that our service, or any content on it, will always be available or be uninterrupted. We reserve the right at our sole discretion to withdraw or vary the services and/or to suspend or terminate your access to the services at any time without notice and we shall not be liable to you if the service is unavailable, either in whole or part, at any time for any reason whatsoever.

Information on our service may contain technical inaccuracies or typographical errors. We attempt to make its descriptions as accurate as possible, but we do not warrant that the content on the service is accurate, complete, reliable, current, or error-free. Under no circumstances will we be liable in any way for any content, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of, access to, or denial of access to any content on the service.

Privacy policy

Your privacy is very important to us. At Cardwhat we have a few fundamental principles:

  • We don't ask you for personal information unless we truly need it. (We can't stand services that ask you for things like your gender or income level for no apparent reason.)
  • We don't share your personal information with anyone except to fulfil your orders, comply with the law, develop our products, or protect our rights.


Like most website operators, Cardwhat collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Cardwhat's purpose in collecting non-personally identifying information is to better understand how Cardwhat's visitors use its website. From time to time, Cardwhat may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Cardwhat also collects potentially personally-identifying information like Internet Protocol (IP) addresses for customers or logged in users. Cardwhat only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

There are aspects of the site, which can be viewed without providing personal information, however, for access to Cardwhat’s services you are required to submit personally identifiable information. This may include but not limited to an email address, credit card details, bank account details, or a unique username and password.

Those who engage in transactions with Cardwhat – by ordering a postcard or purchasing our products – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Cardwhat collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Cardwhat. Cardwhat does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

The personal information you provided to Cardwhat will allow us to:

  • Fulfil your order;
  • Handle your customer service or technical support questions or issues;
  • Alert you of new products or services, features, or enhancements;
  • We may hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions. Those companies will be permitted to obtain only the personal information they need to deliver the service. Cardwhat takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Aggregated statistics

Cardwhat may collect statistics about the behavior of visitors to its websites. Cardwhat may display this information publicly or provide it to others. However, Cardwhat does not disclose personally-identifying information other than as described below.

Information we collect from other sources

With your authorization, we may also obtain information about you from other sources. For example, if you use the service through a social media service (like Google) or if you connect your account to a social media service feature, we will receive information from that service (such as your username, basic profile information, and friends list) via the authorization procedures used by that service. The information we receive depends on which services you authorize and any options that are available.

Cardwhat allows you to control the way that we use personal identifying information that we might obtain. In addition, many of the “mailings” that Cardwhat may send you, such as newsletters, have the procedures within them to cancel the receipt of any future mailings. Lastly you may be given the opportunity to “opt-out”.

Protection of certain personally-identifying information

Cardwhat discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Cardwhat’s behalf or to provide services available at Cardwhat’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Cardwhat’s websites, you consent to the transfer of such information to them. Cardwhat will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Cardwhat discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Cardwhat believes in good faith that disclosure is reasonably necessary to protect the property or rights of Cardwhat, third parties or the public at large.

If you are a registered user of an Cardwhat website and have supplied your email address, Cardwhat may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Cardwhat and our products. We primarily use our various blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Cardwhat takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Cardwhat uses cookies to help Cardwhat identify and track visitors, their usage of Cardwhat website, and their website access preferences. Cardwhat visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Cardwhat’s websites, with the drawback that certain features of Cardwhat’s websites may not function properly without the aid of cookies.

Business transfers

If Cardwhat, or substantially all of its assets, were acquired, or in the unlikely event that Cardwhat goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Cardwhat may continue to use your personal information as set forth in this policy.

Privacy Policy Changes

Although most changes are likely to be minor, Cardwhat may change its Privacy Policy from time to time, and in Cardwhat’s sole discretion. Cardwhat encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change. If the changes are significant, we will provide a more prominent notice.